Key Responsibilities
Strategic Leadership:
- Develop and execute the organization's digital learning strategy, aligning it with overall business goals and learning objectives
- Lead the digital transformation of learning and development initiatives, identifying opportunities to integrate emerging technologies like e-learning, mobile learning, and microlearning
- Collaborate with senior leadership, human resources, and other stakeholders to ensure digital learning solutions meet organizational needs
Program Design and Development:
- Oversee the design and development of high-quality digital learning programs, including e-learning courses, virtual instructor-led training, and blended learning solutions
- Manage the development of learning materials, ensuring alignment with adult learning principles, instructional design models, and industry best practices
- Work closely with instructional designers, subject matter experts (SMEs), and content developers to ensure learning content is engaging, effective, and accessible
Technology and Innovation:
- Lead the selection and implementation of learning technologies, including learning management systems (LMS), learning experience platforms, and authoring tools
- Stay up to date with digital learning trends and innovations, introducing new tools and technologies to enhance the learning experience
- Ensure the digital learning ecosystem integrates seamlessly with other enterprise systems (e.g., HRIS, CRM) to support learning management, tracking, and reporting
Team Leadership and Development:
- Manage and mentor a team of digital learning professionals, including instructional designers, e-learning developers, LMS administrators, and content creators
- Foster a culture of collaboration, creativity, and continuous improvement within the digital learning team
- Ensure the professional development of team members through training, coaching, and skill development opportunities
Evaluation and Analytics:
- Establish metrics to assess the effectiveness and ROI of digital learning programs, using data-driven insights to inform continuous improvement
- Monitor and report on learner engagement, course completion rates, and other key performance indicators (KPIs)
- Conduct learner feedback surveys, focus groups, and evaluations to ensure programs meet learning objectives and are aligned with business goals
Budget and Resource Management:
- Manage the digital learning budget, ensuring optimal use of resources and alignment with organizational priorities
- Negotiate with vendors and service providers for digital learning tools, platforms, and services
- Ensure the timely delivery of digital learning projects, meeting both budgetary and timeline constraints
Business Collaboration:
- Partner with internal teams, such as HR, IT, and business unit leaders, to assess training needs and ensure digital learning programs address critical skill gaps
- Engage with external vendors, consultants, and technology providers to implement and enhance learning solutions
- Communicate the vision, progress, and impact of digital learning initiatives to senior executives and stakeholders
Compliance and Accessibility:
- Ensure all digital learning content meets compliance, regulatory, and accessibility standards
- Maintain up-to-date knowledge of industry regulations and ensure the organization's digital learning programs comply with all relevant legal and corporate guidelines
Additional Responsibilities:
- Additional duties and responsibilities as assigned