Traveling Operations Manager – Dental Practices (RCM & AR Focus) 

Must Have Current/Previous DSO Experience 

We are seeking an experienced and detail-oriented Traveling Operations Manager with deep expertise in Revenue Cycle Management (RCM) and Accounts Receivable (AR) to support dental practices across the country. This travel-based role plays a key part in improving financial operations, streamlining billing processes, and reducing AR days to enhance overall practice performance.

This is an excellent opportunity for a dental operations professional who thrives in identifying revenue cycle inefficiencies and implementing scalable solutions across multi-site practices.

Key Responsibilities:

• Conduct on-site assessments of billing, collections, and AR workflows to identify breakdowns and opportunities for improvement.
• Develop and implement customized action plans for improving claim submission accuracy, denial management, AR follow-up, and payment posting.
• Train and coach office teams on best practices in dental insurance verification, benefits breakdowns, claim follow-up, and financial reporting.
• Ensure each practice is compliant with internal controls, payer regulations, and company-wide RCM standards.
• Support the implementation of tools, templates, and processes that drive consistency and efficiency across all aspects of revenue cycle operations.
• Monitor AR aging reports and key financial metrics; provide ongoing feedback and weekly reporting to the Key Leadership Team.
• Identify and mentor internal staff members capable of maintaining improvements in RCM performance after your on-site support concludes.
• Collaborate with centralized billing teams or external partners, where applicable, to ensure full alignment and accountability.

Required Skills & Qualifications:

• 5+ years of experience in dental revenue cycle management, billing, or AR oversight, with at least 2 years in a leadership or training role.
• Proven ability to improve AR aging, reduce claim denials, and increase collection rates in a dental setting.
• Strong knowledge of dental insurance processes, EOB interpretation, patient billing, and HIPAA compliance.
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft) and reporting tools such as Excel and Power BI.
• Detail-oriented with excellent analytical, communication, and problem-solving skills.
• Ability to train and motivate front-office and billing staff to follow standardized procedures and meet performance targets.
• Bachelor’s degree in healthcare administration, business, or a related field preferred; equivalent experience accepted.

Travel Requirement:

• 75% travel required within the U.S. Must be willing and able to travel to assigned dental practices for on-site operational support and training.

#ACI

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).