JOB PURPOSE:

The Program Manager, Travel, Fleet & Freight is responsible for leading strategy and execution of ACI’s Travel, Fleet and Freight Programs.  This role will partner cross-functionally to build a collaborative strategy that supports the goals of ACI. Execution management will include driving compliance, creating awareness and visibility to offerings and working with a continuous improvement mindset.   Position will serve as a key leader of procure to pay process across travel, fleet and freight.

GENERAL DUTIES & RESPONSIBILITIES:

• Partners with Internal ACI stakeholders to understand unmet needs
• Leverages industry best practices to develop a strategy of continuous improvement.
• Identifies, negotiates and partners with 3^rd party suppliers to fulfill ACIs needs across Travel, Fleet and Freight
• Collaboratively develops and measures KPIs to drive supplier performance as well as ACI compliance across the company. Leads regular QBRs across travel, fleet and freight suppliers.
• Builds tools and drives reporting cadence to proactively highlight areas of opportunity where ACI is not achieving the full value of its contracts or achieving optimal compliance.
• Partners to develop and execute company-wide communication in support of a culture of compliance; drives awareness and education about key offerings and processes.
• Drives process excellence from a P2P perspective across travel, fleet and freight

Educational requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, Logistics, or Supply Chain Studies
• 5 years of work experience supporting accounting, Finance or operations with a knowledge of business processes, cross functional partnering and continuous improvement
• Experience working with a TMC is a plus
• Vendor management experience is a plus
• Experience with reporting tools such as Power BI or Tableau preferred

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Comfort delivering executive level presentations using insights to drive action
• Strategic with strong problem solving and conceptual thinking skills
• Strong customer service focus with proven ability to connect with customers, understand needs and develop aligned value strategies
• Resilient, adaptable and flexible; Able to operate effectively under stressful circumstances or tight timelines
• Influential with well-developed written and oral communication skills
• Ability to collaborate effectively and work as part of a team
• Works with trustworthiness and integrity and has a clear commitment to Affordable Care’s core values and principles. Proven ability to handle sensitive and confidential information